Shipping and Delivery Times
1. SIM card/IoT SIM shipping
All SIM cards and IoT SIMs are shipped from our Melbourne warehouse. They are dispatched within 1-2 business days of placing your order.
- Shipping within Australia
- Orders with standard delivery are shipped for free.
- Express shipping by Australia Post Express is available for an additional cost. If the purchase date is 15 days or less prior to your flight departure, we strongly recommend choosing express shipping.
-
Standard delivery takes 1-2 business days for order processing and an additional 3-7 business days depending on your location.
-
Our estimated shipping time in business days is:
|
|
VIC |
NSW |
ACT |
QLD |
SA |
TAS |
WA |
|
Standard |
4 |
4 |
4 |
5-6 |
5-6 |
7-8 |
7-8 |
|
Priority |
2-3 |
2-3 |
2-3 |
3-4 |
3-4 |
5-6 |
5-6 |
|
Express |
1-2 |
1-2 |
1-2 |
1-2 |
2 |
2 |
2 |
- For customers in the NT and non-metro WA, please allow up to 15 business days for delivery.
- Shipping to International Destinations
- We offer international shipping to most countries.
-
Delivery options include International Airmail and Registered International Airmail, with delivery time ranging from 7 to 30 business days, depending on your location.
- Our shipping cost and estimated shipping times in business days are as follows:
|
|
New Zealand |
UK/Europe |
USA |
Other |
|
International Airmail |
7-10 |
10-15 |
10-15 |
15-30 |
|
Registered Inter. Airmail |
7-10 |
10-15 |
10-15 |
15-30 |
- Please note that there is no tracking available for international shipping.
2. eSIM shipping
- The eSIM QR code(s) will be sent to you via email within 12 hours (often sooner) of your purchase.