FAQ

Q: What is your shipping policy? 

A: We ship from Melbourne to all locations in Australia, New Zealand, Europe, North America and Japan. Please check our shipping policy and costs here. 

Q: How are the days of usage counted? 

A:The validity is counted in full days (including the day you activate) and not in periods of 24 hours. The validity will end at 11:59pm on the last day.

Q: Can I use my ordered SIM card in my tablet?

A: Yes, it can be used in cellular-connected tablets.

Q: Can I use the ordered SIM card for personal hotspot or mobile tethering?

A: Not necessarily. It depends on the product specifications and the device you are using.